The quick way to find a local Lock Fitting / Repair specialist

Reviewed by Mike on 6/2/2017

The team first gave a competative quote for the work. A good start! They turned up on time, and then paid attention to my requirements before starting the job. They worked hard and efficiently together to get the job done. 7:30 AM to 18:00 without a break. The result was to professional standards. Would I recommend them? Yes, very much so! In fact I'm already planning to get them back to do another project for me. I think that statement really says it all.

Reviewed by Dianne on 30/6/2025

Caution urged. My initial review written while wearing rose tinted specs! Reality is very different. I used this trader for other tasks and now have incomplete work on several jobs. My fault, I paid in full having believed everything I was told about status of completion. No response to messages.

Reviewed by Claire on 28/8/2025

AVOID AT ALL COSTS I can't recommend Tom. Previously TH&Jones Ltd he has changed the company name. He has left us with an extension that doesn't meet building regulations and needs to be taken down. Our house unsalable. I have an independent report to support it. Insufficient foundation, no damp course, insufficient insulation, incorrect installation of roof. He said he would rectify if we paid for 'things unquoted' but failed to show exactly what. We haven't heard from him in months. Stay away!!

Reviewed by Philip on 24/2/2024

Unreliable. Didn’t turn up as agreed to look at the job.

Reviewed by Mrs on 20/3/2025

George responded quickly to my request, gave a very reasonable quote, did a really quite tricky and complicated job above a conservatory, to fix cracks in the pebbledash of an external wall, and seal all around the windows. A fortnight later he re-plastered internally. George gives the impression of being somewhat chaotic! But he is extremely experienced, knows what he is doing, and actually did a very good job. The timings and quote agreed to were respected, he was polite and cordial, and communicated well

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!

Reviewed by Chris on 15/6/2017

Started work and failed to finish. No explanation. No phonecalls returned

Reviewed by Leon on 13/5/2019

Guy rang up and arranged a time and date to survey and quote. Waited for over an hour. Rang him twice then gave up, so rang him a third time and told him not to bother. Wasted my time which I took off of work.

Reviewed by sunny on 11/9/2015

did not have the decency to even get back to me